What is not Wovel Live Chat?

A clear definition of what Wovel is not and what it will never be. This is what we will focus on.

By Karthik KamalakannanPublished

As the founder, I want to be clear about what Wovel will never become. These are the principles we use internally to stay focused on building something simple, fast, and insanely great.

What Wovel is not

  • We do not build for only a few customers
  • We do not drift from our core purpose
  • We do not try to become a platform
  • We do not add features for the sake of comparison
  • We do not chase complexity
  • We do not allow bloat
  • We do not slow the product down
  • We do not ship anything that feels heavy
  • We do not design for vanity metrics
  • We do not hide pricing
  • We do not introduce usage fees
  • We do not dilute our craft to please everyone
  • We do not mix support, sales, and marketing into one tool
  • We do not copy competitors
  • We do not compromise clarity for more features
  • We do not break the philosophy of simple, fast, human tools

What Wovel aims to be

  • Fast in every interaction
  • Simple to understand and use
  • Clear in flow and structure
  • Inclusive and accessible for everyone
  • Focused on doing one thing exceptionally well
  • Lightweight and efficient
  • Reliable at all times
  • Built with intent and restraint
  • Designed to stay out of the way so teams can do their best work

This is a reminder for internal team as well.